March 21, 2024 | Mick Koster

Choosing the Right Contractor for Your Roofing Project

Right roofing contractor shaking hands with a homeowner after a completed project.

When it comes to your roofing project, choosing the right contractor is crucial. Whether you’re in need of a roof repair, replacement, or installation, entrusting the job to a reliable and experienced contractor can make all the difference in the outcome. But with so many options available, how do you know which contractor is the right fit for your needs? In this comprehensive guide, we’ll walk you through the essential steps to help you pick the perfect contractor for your roofing project.

1. The Right Contractor – Do Your Research:

Start by researching local roofing contractors in your area. Look for contractors with a solid reputation and extensive experience in the industry (at least 10+ years in business is a safe bet). The barriers to become a roofing contractor can be surprisingly low based upon your state’s regulations, so the right contractor is most often one that has been in business for a long time and stands behind their work. Use your favorite search engine, map service, or other third party you trust like Yelp, Next Door, or the Better Business Bureau. Check online reviews, ask for recommendations from friends and family, and visit the contractor’s website to learn more about their services and credentials.

Search results for "roofing contractor" on a map can help lead you to the right contractor in your area. Be sure to expand your search as most roofers cover a broad geographic area.
Maps are a great place to search for the right contractor. Make sure to expand your geographic area though if you don’t find some to your liking as roofers typically cover large geographies.

2. The Right Contractor – Verify Credentials:

Before hiring a contractor, it’s essential to verify their credentials. Ensure that the contractor is licensed, bonded, and insured to protect yourself from liability in case of accidents or property damage during the project. Some states require contractors to become certified in roofing and others do not. If yours is one that does not require roofing certification, check to see if the roofer has a more rigorous license like a General Contractor license. This shows commitment and dedication to their craft above and beyond just the roofing category. Additionally, check for certifications from reputable roofing manufacturers, such as GAF, as this indicates that the contractor has undergone specialized training and meets high standards of quality and professionalism.

3. Request References:

Ask the contractor for references from past clients and projects similar to yours. Reach out to these references to inquire about their experience working with the contractor, the quality of the workmanship, and their overall satisfaction with the results. A reputable contractor will be happy to provide references and testimonials from satisfied customers. Also, check their reviews on third party sites. If you see a bad review, see how the contractor responded and ultimately resolved the issue. Are they argumentative? Do they point the finger back at the homeowner? Their response and resolution can give you invaluable information as to how they will deal with you if something goes awry on a project.

4. Get Multiple Quotes:

Remember that you don’t have to settle for the first contractor you come across. If you have any sense of distrust with a contractor, make sure to request quotes from multiple contractors to compare pricing, services, and timelines. Be wary of contractors who provide significantly lower quotes than others, as this may indicate subpar materials, workmanship, or a very limited warranty. Remember that quality comes at a price, and investing in a reputable contractor is worth the added expense for peace of mind and long-term durability.

5. Ask About Warranty Coverage:

Inquire about warranty coverage for both materials and labor. A reliable contractor will stand behind their work and offer comprehensive warranty coverage to protect your investment. Highly rated contractors can often offer exclusive warranties from manufactures such as GAF, Certainteed, and Owens Corning. These manufacturer warranties typically offer the best coverage for both materials and labor. Be sure to understand the terms and conditions of the warranty, including any exclusions or limitations, before signing a contract.

6. Communication and Transparency:

Choose a contractor who communicates openly and transparently throughout the project. They should be responsive to your questions and concerns, provide regular updates on the progress of the project, and address any issues promptly and professionally. Clear communication is essential for ensuring a smooth and successful roofing project from start to finish.

7. The Right Contractor – Awards:

Another great data point is to consider which if any of the contractors you are considering have won any awards. Awards are typically given by the major roofing manufacturers, accreditation ratings like the Better Business Bureau, or third party contractor networks like Angi, NextDoor, or others. Awards are typically not easy to achieve, so the right contractor most often has won these awards and is happy to share them or display them for you as proof of their performance and focus upon customer satisfaction.

GAF’s 3-Star President’s Club Award is one of the most exclusive awards in the roofing industry. Less than 30 roofing contractors received this “best of the best” award last year.

8. The Right Contractor – Other Resources:

For additional insights on selecting the right contractor, check out this comprehensive guide from GAF, a trusted leader in the roofing industry.

Conclusion:

Choosing the right contractor for your roofing project is a decision that shouldn’t be taken lightly. By doing your research, verifying credentials, requesting references, getting multiple quotes, asking about warranty coverage, and prioritizing communication and transparency, you can find a contractor who meets your needs and delivers exceptional results.

If you are in North Carolina or South Carolina, trust Elite Roof and Solar to be your partner in your roofing project. With our expertise, dedication to quality, and commitment to customer satisfaction, we’ll ensure that your roofing project is completed to the highest standards. Contact us today to schedule a consultation and take the first step toward a safer, more beautiful home.


At Elite Roof and Solar, we pride ourselves on serving you in a professional and trustworthy manner.  We bring together a broad, deep team of roofing experts knowledgeable in some of the latest technologies and most innovative products to help you get the most of your current roof, and when it’s time to replace your roof, choose the best products for a long-lasting roof you can count on.  It’s why we have been fortunate to serve over 5,000+ customers since our beginnings back in 2012 and strive to always be the “best roofers near me” for every customer in NC. 

With a passion for customer service and with offices in Charlotte, Boone, Hickory, Winston-Salem, Asheville, and our headquarters in Davidson, NC we always strive to be the best of the “roofing companies near me” and the only one that you will ever needGeneral Contractors License #86649 (NC) and #124124 (SC).